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FAQs - Shipping Schedule

Due to the logistics of shipping frozen and ensuring your Smoothies and Fusions arrive in a timely (and frozen) manner on your doorstep, we are only able to ship orders out on Mondays, Tuesdays and Wednesdays. All orders placed by 11:59pm EST the night before will ship out on the following Monday, Tuesday or Wednesday.

COVID-19 UPDATE:  Due to the precautions we have put in place to keep our products safe and our employees healthy, your order may be shipped a day or two later than scheduled. If you have any questions, please email us at info@thefrozengarden.com.

Find your location on the map below to determine how long your package will be in transit once shipped:

Frozen Garden UPS Transit Times Map

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Have a question? Check out our FAQs or you can also contact us:

Customer Service

Call Us: 219-286-3578

Mon-Fri: 9:00am - 4:00pm CT

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SHIPPING

Free shipping on all orders of $150 or more.

Due to the logistics of shipping frozen, there is a $35 minimum order.

Save 5% with Autoship & Save! Use discount code SAVE5 to save 5% on any order of $200 or more!

Orders are shipped on Mondays, Tuesdays and Wednesdays.

See our full shipping schedule and order cutoff times.

All packages ship frozen with dry ice. Please bring the package inside and transfer your Smoothies and Fusions to the freezer upon delivery.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express, Discover, JCB, Diners Club.

PayPal & Apple Pay: Shop easily online without having to enter your credit card details.

RETURN POLICY

Due to the perishable nature of our products, we do not accept returns.

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