Product FAQs · Subscription FAQs · Shipping FAQs

Below are some of the most commonly asked questions about Frozen Garden green smoothies, our shipping methods and our optional subscription program. If you have a question that’s not answered below, feel free to contact us. We’d love to hear from you!

local spinach farm

Is the produce in Frozen Garden Green Smoothies organic?

That's a great question! All of our smoothies are Non-GMO Project Verified and we follow the Environmental Working Group’s Dirty Dozen™ when it comes to organic. Any item that is on the Dirty Dozen™ list of highest pesticides levels, we source either commercial certified organic or it's grown by one of our small local farmers without the use of synthetic pesticides or fertilizers. This includes items such as spinach, kale, apples, grapes, cucumbers, pears and more. Items that are not on the Dirty Dozen™ list, such as bananas and avocados, we source those conventionally.

How do you create Frozen Garden green smoothies?

First of all, you won’t find any powders or supplements here! We nutritionally design each one of our green smoothies to give you a daily dose of fruits and veggies. Each gluten free green smoothie pack starts with a base of dark leafy greens (think kale and spinach!), followed by healthy omega-3 fats, nutrient-dense superfoods and rounded out with a unique combination of flavors. Then, we layer in fresh fruits and vegetables, mostly from local farmers, that are picked at peak season. We blast freeze those fruits and veggies to retain maximum flavor and nutrients. You also won’t find any added sugar or artificial sweeteners in our smoothies. Instead, we use naturally sweet whole foods such as fruits, dates and spices.

Pouring Frozen Garden Green Smoothie into NutriBullet

Do I need an expensive blender to blend Frozen Garden green smoothies?

Heck no! We handcraft our green smoothies to blend in any blender. We even test our vegan smoothies using a variety of blenders including a $19 Osterizer from our local Kmart. Note that blending time will vary based on the quality of your blender. Our favorite blender? NutriBullet creates a line of blenders that are affordable and do an amazing job at blending our smoothies!

How much does each smoothie pouch make? 

Each regular size smoothie pouch makes a 20-ounce smoothie. We recommend blending our regular size smoothies with 1½ cups of liquid to make a 20-ounce smoothie and our junior size smoothies with 1 cup of liquid to make a 12-ounce smoothie.

Depending on personal preference, you can increase or decrease the amount of liquid. Using more liquid than recommended will create a thinner, milder tasting smoothie. Using less liquid will create a thicker, more robust tasting smoothie.

How long will Frozen Garden green smoothies last in my freezer?

Frozen Garden green smoothies will last indefinitely when properly stored in your freezer. But for maximum quality, we suggest you blend and consume smoothies before the “Best By” date on the back of the package (typically 6+ months from date of purchase). It’s important to keep smoothies frozen until ready to blend. It is NOT recommended to thaw any of our green smoothies prior to blending.

Frozen Garden green smoothie pouches

Are Frozen Garden green smoothie pouches recyclable?

Our green smoothie pouches are BPA-free and can be recycled in most residential recycling programs. They are plastic #7 so be sure to check your local recycling program to see what numbers they take.

Please recycle your green smoothie pouches to reduce the amount of plastic going into our landfills! When recycled, these pouches are broken down into recyclable regrind, or tiny pellets that serve as the main raw ingredient used to produce other forms of flexible packaging or items like plastic tables, park benches and even dog toys!

What do you do with the food scraps and waste?

At Frozen Garden, nothing goes to waste! We believe in being good stewards of the environment. That’s why we donate 100 percent of our scraps/waste to Great Inspirations Farm for composting which reduces landfill waste and incineration, and therefore emissions.

Did you know? Organic waste that ends up in landfills decompose without oxygen and produce methane, a greenhouse gas that contributes to global warming. Not only does donating scraps reduce landfill waste, compost also returns valuable nutrients to the soil to help maintain soil quality and fertility. Great Inspirations Farm uses this compost to feed the soil that grows the kale and spinach that we use in our green smoothies—and that’s what we call full circle.

Do I have to sign up for a subscription to order smoothies?

Frozen Garden Subscribe & Save OptionNo, not at all. We offer both one-time and subscription orders. In your cart, your order will default to a one-time purchase but you will also have the option to Subscribe & Save and turn your entire cart into a recurring subscription and automatically save 5% for all recurring subscription orders. 

How often does my subscription renew?

When you place your initial subscription order, you can choose to renew your subscription anywhere from every week to every 12 weeks. Once you've placed your initial subscription order, you can change your recurring frequency or skip orders at any time by logging into your account and clicking Manage Subscriptions.

Can I change the flavors and quantities of smoothies in my subscription?

Add to existing subscription buttonYes! To add flavors to your subscription, make sure you are logged into your account. Browse the available smoothie flavors and select the smoothie flavor you want to add to your subscription to go into that smoothie's product page. On the smoothie product page, you can click the Add to Existing Subscription button. To change the quantity of each smoothie flavor, go to the Manage Subscription page by clicking your name at the top of the window and clicking Manage Subscription. Click View Details on the subscription you want to modify and then select Products in your Subscription. From there you are able to remove products and edit the quantities. Once you made all of the changes/adjustments, your shipping cost may change to reflect those changes. Our shipping rates are discounted half off for orders $75+ and free shipping for orders 125+.

Can I use my Blender Bucks on my subscription?


As of May 10, 2019, we no longer give reward points with purchases. If you have existing points, please redeem them by July 31, 2019. Once points are redeemed, your discount codes DO NOT EXPIRE.

Blender Bucks discount codes are not valid on subscriptions and can only be used on one-time orders.

Keep your eyes peeled because in the near future we're rolling out new ways you can save on your order!

How do I cancel my subscription?

To cancel your subscription, go to the Manage Subscription page by clicking your name at the top of the window and clicking Manage Subscription. Click View Details on the subscription you want to cancel and then select Cancel Subscription and follow the instructions on the screen.



Frozen Garden shipping zone map

Do you ship your green smoothies to my city?

Yes, if you live in the 48 contiguous states!

Is there a minimum order to have Frozen Garden smoothies shipped to me?

Yes, there is a minimum order amount of $35 due to the logistics and cost of shipping frozen items.

How fast are Frozen Garden smoothies shipped to me?

Due to the logistics of shipping frozen and ensuring your smoothies arrive in a timely (and frozen) manner on your doorstep, we have a set Shipping Schedule based on your location. All orders ship via UPS Ground. The Shipping Schedule may change during weeks that contain a UPS holiday.

How can I minimize my shipping costs?

We offer half off shipping for orders more than $75 and free shipping for orders more than $125. If your order is less than the discounted/free shipping threshold, you can save $3 by shipping to a business/commercial address.

Do you use environmentally friendly shipping materials?

Absolutely! We are committed to using environmentally conscious and sustainable shipping methods. That’s why we use an insulated liner that’s made from natural mineral wool, dirt and rocks. When you dispose of the insulated liner, the inner mineral wool fiber will break back down into dirt and rock over time. The cardboard box is 100 percent curbside recyclable.

How do you keep the smoothies frozen during shipping?

Our green smoothies are packaged with enough dry ice to keep them cold for the duration of transit. However, due to unknown conditions during shipment it is best to bring the package inside and transfer the smoothies to your freezer as soon as you receive the shipment, so they don’t thaw out.

How do I dispose of the dry ice in my shipment?

dry ice wrapped in kraft paper on kitchen counter

Very carefully! We wrap the dry ice in brown paper and it will be on top of your smoothies. It’s the first thing you’ll see when opening the box and the liner. You may put the paper-wrapped dry ice in a bowl and place in a well-ventilated area, away from pets and children. The dry ice will dissipate over time and when gone, you may recycle the brown paper it was wrapped in. Do not open and touch the dry ice with your bare hands as it may cause burns from the extreme cold.